Chevrolet Cruze Owners Manual: OnStar Overview
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.
The OnStar system status light is next to the OnStar buttons. If the status light
is:
• Solid Green: System is ready.
• Flashing Green: On a call.
• Red: Indicates a problem.
Press 
or call 1-888-4ONSTAR (1-888-466-7827)
to speak to an Advisor.
Press 
to:
• Make a call, end a call, or answer an incoming call.
• Give OnStar Hands-Free Calling voice commands.
• Give OnStar Turn-by-Turn Navigation voice commands.
Requires the available Directions and Connections service plan.
Press to connect to a live Advisor
to:
• Verify account information or update contact information.
• Get driving directions. Requires the available Directions and Connections service plan.
• Receive On-Demand Diagnostics for a check of the vehicle’s key operating systems.
• Receive Roadside Assistance.
Press the OnStar Emergency button 
to get a priority connection to an Emergency Advisor available 24/7 to:
• Get help for an emergency.
• Be a Good Samaritan or respond to an AMBER Alert.
• Get crisis assistance and evacuation routes.
OnStar
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OnStar Services
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Other materials:
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-785 ...
Starting the Engine
Place the transmission in the proper gear.
Notice: If you add electrical parts or accessories, you could change
the way the engine operates. Any resulting damage would not be covered by the vehicle
warranty.
Automatic Transmission
Move the shift lever to P (Park) or N (Neutral). The engine wi ...
Towing the Vehicle
Notice: Incorrectly towing a disabled vehicle may cause damage. The
damage would not be covered by the vehicle warranty. Do not lash or hook to the
chassis components including the front and rear subframes, suspension control arms
and links during towing and recovery of a disabled vehicle or t ...