Chevrolet Cruze Owners Manual: Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-05 ...
Vehicle Data Recording and Privacy
The vehicle has a number of computers that record information about the vehicle’s
performance and how it is driven. For example, the vehicle uses computer modules
to monitor and control engine and ...
Other materials:
Removal Procedure
Warning: Refer to Glass and Sheet Metal Handling Warning in the
Preface section.
Disable the SIR System. Refer to SIR
Disabling and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove the rear side door. Refer t ...
Air/Wind Noise
Special Tools
CH-39570 Chassis Ear
GE-41416 Ultrasonic Leak Detector
Warning: Refer to Assistant Driving Warning in the Preface section.
To analyze a reported windnoise condition, test drive the vehicle to
determine the origin of the noise.
Choose a regular route with smooth and strai ...
Rear Side Door Upper Hinge and Lower Hinge Replacement
Preliminary Procedure
Remove the rear side door. Refer to Rear Side Door Replacement.
Rear Side Door Hinge Bolt (Qty: 4)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
25 N·m (19 lb ft)
Reart Side Door Hinge
Procedure
Adjust rear side door as needed. Refer ...
