Chevrolet Cruze Owners Manual: Online Owner Center
Online Owner Experience (U.S.) my.chevrolet.com
The Chevrolet online owner experience is a one-stop resource that allows interaction with Chevrolet and keeps important vehicle-specific information in one place.
Membership Benefits
(Vehicle Information):
Download owner manuals and view vehicle-specific how-to videos.
(Maintenance Information):
View maintenance schedules, required alerts, OnStar onboard vehicle diagnostic information, and schedule service appointments.
(Service History):
View printable dealer-recorded service records and self-recorded service records.
(Preferred Dealer Information):
Select a preferred dealer and view dealer location, maps, phone numbers, and hours.
(Warranty Tracking Information):
Track the vehicle’s warranty information.
(Recall Information):
View active recalls or search by Vehicle Identification Number (VIN). See Vehicle Identification Number (VIN) on page 12‑1.
(Other Account Information):
View GM Card, SiriusXM Satellite radio, and OnStar account information.
(Live Chat Support):
Chat live with online help representatives.
Visit my.chevrolet.com to register your vehicle.
Chevrolet Owner Centre (Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner Centre: • Chat live with online help representatives.
• Use the Vehicle Tools section.
• Access third party enthusiast sites and social media networks.
• Locate owner resources such as lease-end, financing, and warranty information.
• Retrieve your favorite articles, quizzes, tips, and multimedia galleries organized into the Features and Auto Care Sections.
• Download the owner manual for your vehicle, quickly and easily.
• Find the Chevrolet-recommended maintenance services for your vehicle.
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
GM Mobility Reimbursement Program
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift ...
Other materials:
Loss of Control
Skidding
There are three types of skids that correspond to the vehicle's three control
systems:
• Braking Skid — wheels are not rolling.
• Steering or Cornering Skid — too much speed or steering in a curve causes tires
to slip and lose cornering force.
• Acceleration Skid — too much thro ...
Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service ...
Power Door Locks Description and Operation
Door Lock System Components
The power door lock system consists of the following components:
Door lock switch - located in the center of the instrument panel
Body control module (BCM)
Driver door latch
Passenger door latch
Left rear door latch
Right rear door latch
Door Lock System ...
