Chevrolet Cruze Owners Manual: Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Roadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
...
Courtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty ...
Other materials:
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...
Antilock Brake System (ABS) Warning Light
The Antilock Brake System (ABS) light comes on briefly when the engine is started.
If the light does not come on, have it fixed so it will be ready to warn if there
is a problem.
If the ABS light comes on and stays on while driving, stop as soon as possible
and turn the ignition off.
Start ...
Hill and Mountain Roads
Driving on steep hills or through mountains is different than driving on flat
or rolling terrain. Tips for driving in these conditions include:
• Keep the vehicle serviced and in good shape.
• Check all fluid levels and brakes, tires, cooling system, and transmission.
• Shift to a lower g ...
