Chevrolet Cruze Owners Manual: Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Roadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
...
Courtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty ...
Other materials:
Removal Procedure
Warning: Refer to Approved Equipment for Collision Repair Warning in the
Preface section.
Warning: Refer to Glass and Sheet Metal Handling Warning in the Preface section.
Disable the SIR System. Refer to SIR Disabling
and Enabling.
Disconnect the negative battery cable. Refer to Batter ...
Event Data Recorders
This vehicle is equipped with an event data recorder (EDR). The main purpose
of an EDR is to record, in certain crash or near crash-like situations, such as
an air bag deployment or hitting a road obstacle, data that will assist in understanding
how a vehicle’s systems performed. The EDR is de ...
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Chevrolet, the letter should be addressed
to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 4 ...
