Chevrolet Cruze Owners Manual: Customer Information

Customer Information

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Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer' ...

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Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience. If the vehicle cannot be scheduled into the service ...

Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label
Vehicle Certification Label The vehicle certification label is located on the driver door and displays the following assessments: Gross Vehicle Weight Rating (GVWR) Gross Axle Weight Rating (GAWR), front and rear The gross vehicle weight (GVW) is the weight of the vehicle and everything it ...

Headlining Trim Panel Replacement (With Sunroof)
Warning: Do not attempt to repair or alter the head impact energy-absorbing material glued to the headliner or to the garnish trims. If the material is damaged, replace the headliner and/or the garnish trim. Failure to do so could result in personal injury. Caution: If a vehicle is equip ...