Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Lower Anchors and Tethers for Children (LATCH System)
The LATCH system secures a child restraint during driving or in a crash.
LATCH attachments on the child restraint are used to attach the child restraint
to the anchors in the vehicle. This system is designed to make installation of a
child restraint easier.
Make sure that a LATCH-compatible ch ...
Rear Spring Replacement
Removal Procedure
Raise and suitably support the vehicle. Refer to Lifting and Jacking the
Vehicle.
Support the rear axle with a tall jack stand near the shock absorber.
Remove the lower shock bolt. Refer to Shock Absorber Replacement.
Using the tall jack stands, slowly lower the rear a ...
OnStar® Destination Download
The destination download lets an OnStar® subscriber ask an OnStar Advisor to
download a destination to the navigation system. OnStar will send address information
and location coordinates of the destination into the navigation system.
Using Destination Download
If the navigation radio screen i ...
