Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Windshield Wiper Arm Replacement
Windshield Washer Arm Finish Cap
Tip
Use a small flat-bladed tool to remove finish cap.
Special Tools
BO-6626 Wiper Arm Puller
For equivalent regional tools, refer to Special Tools.
Windshield Washer Arm Nut
Caution: Refer to Fastener Caution in the Preface section.
Procedure
...
Loss of Control
Skidding
There are three types of skids that correspond to the vehicle's three control
systems:
• Braking Skid — wheels are not rolling.
• Steering or Cornering Skid — too much speed or steering in a curve causes tires
to slip and lose cornering force.
• Acceleration Skid — too much thro ...
Installation Procedure
Cut the body lock pillar outer panel in corresponding locations to fit
the remaining original panel. The sectioning joint should be
trimmed to allow a gap of one-and-one-half-times the metal thickness at the
sectioning joint
Create a 50 mm (2 in) backing plate from the unused portio ...
