Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Door Locks
To lock or unlock the vehicle from outside, use the Remote Keyless Entry (RKE)
transmitter or the key.
From inside the vehicle, use the power door lock switch.
Power Door Locks
: Press to unlock the doors.
: Press to lock the doors.
Safety Locks
The rear door safety locks prevent passenge ...
Climate Controls
The heating, cooling, defrosting, and ventilation for the vehicle can be controlled
with these systems.
Vehicles without Air Conditioning
1. Temperature Control
2. Bi-level Air Mode
3. Floor Air Mode
4. Vent Air Mode
5. Fan Control
6. Driver and Passenger Heated Seats (If Equipped)
7. Re ...
CD Player
The CD player can play audio CDs and MP3 CDs.
The CD player will not play 8 cm (3 in) CDs.
Care of CDs
Sound quality can be reduced due to disc quality, recording method, quality of
the music recorded, and how the disc has been handled.
Handle discs carefully and store them in their original c ...
