Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
the driver to fasten their safety belt. Then the light stays on solid until the
belt is buckled.
This c ...
Tracing Powder or Chalk Test
Clean the weatherstrips and the contact surfaces with cleaning solvent.
Apply powder or chalk in an unbroken line to the contact surface of the
weatherstrip surrounding the perimeter of the suspected
areas.
Close the panel completely without slamming the panel. Closing the panel
comple ...
Deployment Outside Vehicle - Steering Wheel Module, Instrument Panel
Module, and Roof Rail Module
Deploy the inflator module outside of the vehicle when the vehicle will be
returned to service. Situations that require deployment outside
of the vehicle include the following:
Using the SIR diagnostics, you determine that the inflator module is
malfunctioning
The inflator module is cosm ...
