Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Deployment Outside Vehicle for Seat Belt Pretensioners
Deploy the seat belt pretensioners outside of the vehicle when the vehicle
will be returned to service. Situations that require deployment
outside of the vehicle include the following:
Using the SIR diagnostics, you determine that the seat belt pretensioner
is malfunctioning.
The pretens ...
Installation Procedure
Position the front brake shield (2) and front wheel bearing/hub (1)
assembly in the steering knuckle.
Caution: Refer to Fastener Caution in the Preface section.
Install the NEW front wheel bearing/hub bolts (1).
Tighten the bearing/hub bolts (1) in 3 passes. Use the EN-45059 k ...
Removal Procedure
Warning: Refer to Approved Equipment for Collision Repair Warning in
the Preface section.
Disable the SIR System. Refer to SIR Disabling
and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove all related panels and co ...
