Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Safety Belts
This section of the manual describes how to use safety belts properly. It also
describes some things not to do with safety belts.
WARNING
Do not let anyone ride where a safety belt cannot be worn properly. In a crash,
if you or your passenger(s) are not wearing safety belts, injuries can be mu ...
Brakes
This vehicle has front disc brakes and could have rear drum brakes or rear disc
brakes.
Disc brake pads have built-in wear indicators that make a high-pitched warning
sound when the brake pads are worn and new pads are needed.
The sound can come and go or be heard all the time the vehicle is m ...
Rear Bumper Fascia Guide Replacement
Preliminary Procedure
Remove the rear bumper fascia. Refer to Rear Bumper Fascia Replacement.
Rear Bumper Fascia Guide Rivet (Qty: 4)
Special Tools
BO-594-A Hand Rivet Tongs
For equivalent regional tools, refer to Special Tools.
Rear Bumper Fascia Guide
Rear Bumper Fascia Inner ...
