Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Installation Procedure
Drill 8 mm (5/16 in) for plug welding along the edges of the body side
outer lower panel as noted from the original panel.
Note: If the location of the original plug weld holes can not be
determined, space the plug weld holes every 40 mm (1½ in).
Clean and prepare the attac ...
Headlining Trim Panel Replacement (Without Sunroof)
Warning: Do not attempt to repair or alter the head impact
energy-absorbing material glued to the headliner or to the garnish
trims. If the material is damaged, replace the headliner and/or the garnish
trim. Failure to do so could result in personal injury.
Caution: If a vehicle is equip ...
Removal Procedure
Warning: Refer to Approved Equipment for Collision Repair Warning in the
Preface section.
Warning: Refer to Glass and Sheet Metal Handling Warning in the Preface section.
Disable the SIR System. Refer to SIR Disabling and Enabling
Disconnect the negative battery cable. Refer to Batte ...
