Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Bumper Fascia Replacement
Preliminary Procedure
Remove the tail lamps. Refer to Tail Lamp Replacement.
Rear Bumper Fascia Retainer (Qty: 2)
Rear Wheelhouse Liner Bolt (Qty: 6)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Rear Bumper Fascia
Procedure
Pull th ...
Rear Side Door Stationary Window Replacement
Preliminary Procedures
Remove the rear side door trim panel. Refer to Rear Side Door Trim
Replacement.
Remove the rear side water deflector. Refer to Rear Side Door Water
Deflector Replacement.
Remove the rear door window outer sealing strip. Refer to Rear Side Door
Window ...
Installation Procedure
Cut the rocker outer panel in corresponding locations to fit the
remaining original panel. The sectioning joint should be trimmed to
allow a gap of one-and-one-half-times the metal thickness at the sectioning
joint.
Create a 50 mm (2 in) backing plate from the unused portion of the ...
