Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Scrapping Procedure
During the course of a vehicle's useful life, certain situations may arise
which will necessitate the disposal of a live (undeployed)
pretensioner. The following information covers the proper procedures for the
disposing of a live (undeployed) pretensioner. Deploy the
pretensioner before dispo ...
Traction Off Light
This light comes on briefly while starting the engine. If it does not, have the
vehicle serviced by your dealer. If the system is working normally, the indicator
light then turns off.
The traction off light comes on when the Traction Control System (TCS) has been
turned off by pressing and ...
Brake System Warning Light
The vehicle brake system consists of two hydraulic circuits. If one circuit is
not working, the remaining circuit can still work to stop the vehicle. For normal
braking performance, both circuits need to be working.
If the warning light comes on, there is a brake problem. Have the brake system ...
