Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Braking
Braking action involves perception time and reaction time. Deciding to push the
brake pedal is perception time. Actually doing it is reaction time.
Average driver reaction time is about three-quarters of a second. In that time,
a vehicle moving at 100 km/h (60 mph) travels 20m (66 ft), which co ...
Steering Angle Sensor Calibration Warning
Warning: For vehicles with electric power steering (EPS) and without
a vehicle stability enhancement program, the steering angle sensor
MUST always be calibrated after the battery has been disconnected. Failure to
calibrate the steering angle sensor could limit the operation
of the EPS system ...
Exterior Windnoise
Warning: Refer to Assistant Driving Warning in the Preface section.
Exterior windnoise is louder when the vehicle is driven with one or more
windows down. Exterior windnoise occurs when air passes over
the body panels, the seams, or the openings. Use the following items during the
test drive i ...
