Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps
Trunk Deck Inboard Taillamps
1. Open the trunk.
2. Remove the trunk deck trim cover (1).
3. Remove the bulb socket (2) by turning counterclockwise and pulling straight out.
4. Remove the bulb from the socket.
5. Install the new bulb in the bulb socket.
6. Install the bulb socket by turni ...
Lower Anchors and Tethers for Children (LATCH System)
The LATCH system secures a child restraint during driving or in a crash.
LATCH attachments on the child restraint are used to attach the child restraint
to the anchors in the vehicle. This system is designed to make installation of a
child restraint easier.
Make sure that a LATCH-compatible ch ...
Wheel Stud Replacement
Special Tools
CH-43631 Ball Joint Remover
For equivalent regional tools, refer to Special Tools.
Removal Procedure
Raise and suitably support the vehicle. Refer to Lifting and
Jacking the Vehicle.
Remove the tire and wheel assembly. Refer to Tire and Wheel Removal and
Installati ...