Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Operation
Controls
The infotainment system is operated by using the pushbuttons, multifunction knobs,
menus shown on the display, and steering wheel controls, if equipped.
Turning the System On or Off
(Volume/Power): Press to turn the
system on and off.
Automatic Switch-Off
If the infotainment syste ...
Rear Compartment Lid Emblem/Nameplate Replacement (Cruze - Left Side)
Rear Compartment Lid Emblem Assembly
Caution: Refer to Exterior Trim Emblem Removal Caution in the Preface
section.
Procedure
The part and surface should be 21°C (70°F) prior to installation. The
vehicle should remain 21°C (70°F) for
one hour after assembly to allow adhesive to deve ...
Symptoms - Squeaks and Rattles
Table 1: Rattle Coming From the Side Rail
Table 2: Rattle Under Vehicle at Higher RPM
Table 3: Thump From Rear of Vehicle on Bumps
Table 4: Glass Knock Coming From the Rear of the Vehicle When Driving Over
Bumps
Table 5: Rattle Coming From Door
Table 6: Squeak When Operating Doors
Table 7: S ...
