Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Side Door Window Replacement
Preliminary Procedures
Position the window approximately half way down in the door.
Remove the water deflector. Refer to Rear Side Door Water Deflector
Replacement.
Remove the outer sealing strip. Refer to Rear Side Door Window Outer
Sealing Strip Replacement.
Rear Side ...
Trailer Towing (Except Fuel Economy Model)
Before pulling a trailer, there are three important considerations that have
to do with weight:
• The weight of the trailer.
• The weight of the trailer tongue.
• The total weight on your vehicle's tires.
Weight of the Trailer
How heavy can a trailer safely be? It should never weigh more ...
Removal Procedure
Disable the SIR System. Refer to SIR Disabling and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove all related panels and components.
Visually inspect the damage. Repair as much of the damage as possible.
Remove the ...
