Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Lower Anchors and Tethers for Children (LATCH System)
The LATCH system secures a child restraint during driving or in a crash.
LATCH attachments on the child restraint are used to attach the child restraint
to the anchors in the vehicle. This system is designed to make installation of a
child restraint easier.
Make sure that a LATCH-compatible ch ...
Thread Repair
General purpose thread repair kits are available commercially.
Warning: Refer to Safety Glasses Warning in the Preface section.
Note: Refer to the thread repair kit manufacturer's instructions
regarding the size of the drill and which tap to use.
Always avoid any buildup of chips. Back ou ...
Pretensioner Handling and Scrapping
Special Tools
EL-38826 SIR Deployment Harness
EL-39401-B SIR Deployment Fixture
For equivalent regional tools, refer to Special Tools.
Warning: When you are carrying an undeployed seat belt pretensioner:
Do not carry the seat belt pretensioner by the wires or connector on the
preten ...
