Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service ...
SIR Disabling and Enabling
SIR component location affects how a vehicle should be serviced. There are
parts of the SIR system installed in various locations around a
vehicle. To find the location of the SIR components refer to SIR Identification
Views.
There are several reasons for disabling the SIR system, such as re ...
Air Conditioning Compressor and Condenser Hose Replacement (1.6L LDE, LXV,
and 1.8L 2H0)
Removal Procedure
Recover the refrigerant. Refer to Refrigerant Recovery and Recharging
Remove front bumper fascia. Refer to Front Bumper Fascia Replacement
Remove A/C compressor and condenser hose nut (1) from A/C condenser (2).
Remove A/C compressor and condenser hose bol ...
