Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Side Door Upper Hinge and Lower Hinge Replacement
Preliminary Procedure
Remove the rear side door. Refer to Rear Side Door Replacement.
Rear Side Door Hinge Bolt (Qty: 4)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
25 N·m (19 lb ft)
Reart Side Door Hinge
Procedure
Adjust rear side door as needed. Refer ...
Installation Procedure
Remove all mounds or loose pieces of urethane adhesive from the
pinch-weld area.
Inspect for any of the following problems in order to help prevent
future breakage of the window:
High weld
Solder spots
Hardened sealer
Any other obstruction or irregularity in the pinch-weld fla ...
SIR Identification Views
The SIR Identification Views shown below illustrate the approximate location
of all SIR components available for the vehicle. This will assist
in determining the appropriate SIR Disabling and Enabling for a given service
procedure, refer to SIR Disabling and Enabling.
Front End Sensor-- ...