Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Driver Information Center (DIC)
The DIC display is in the center of the instrument cluster. It shows the status
of many vehicle systems. The controls for the DIC are on the turn signal lever.
1. SET/CLR: Press to set, or press and hold to clear, the menu item displayed.
2. /
: Use the thumbwheel to scroll through
the it ...
Removal Procedure
Warning: Refer to Approved Equipment for Collision Repair Warning in
the Preface section.
Disable the SIR System. Refer to SIR Disabling
and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove all related panels and co ...
Rear Compartment Lid Emblem/Nameplate Replacement (VCDi AT)
Rear Compartment Lid Emblem Assembly
Caution: Refer to Exterior Trim Emblem Removal Caution in the
Preface section.
Procedure
The part and surface should be 21°C (70°F) prior to installation. The
vehicle should remain 21°C (70°F) for
one hour after assembly to allow adhesive to deve ...
