Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Ignition Positions (Key Access)
The ignition switch has four different positions.
Notice: Using a tool to force the key to turn in the ignition could
cause damage to the switch or break the key. Use the correct key, make sure it is
all the way in, and turn it only with your hand.
If the key cannot be turned by hand, see yo ...
Storing the Tire Sealant and Compressor Kit
The tire sealant and compressor kit is located in the trunk, under the load floor,
behind an access panel.
To remove the kit:
1. Open the trunk.
2. Turn the left knob counterclockwise and the right knob clockwise, 90 degrees,
at the same time. Then pull the access panel rearward and up to r ...
Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service ...