Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Heated Oxygen and Oxygen Sensor Caution
Caution: Do not remove the pigtail from either the heated oxygen
sensor (HO2S) or the oxygen sensor (O2S). Removing the pigtail or the
connector will affect sensor operation.
Handle the oxygen sensor carefully. Do not drop the HO2S. Keep the in-line
electrical connector and the louvered end fr ...
Remote Vehicle Start
The vehicle may have this feature that allows you to start the engine from outside
the vehicle.
(Remote Vehicle Start):
This button will be on the RKE transmitter if the vehicle has remote start.
The climate control system will use the previous settings during a remote start.
The rear defog ...
Airbag Readiness Light
This light shows if there is an electrical problem with the airbag system. The
system check includes the airbag sensor(s), passenger sensing system, the pretensioners,
the airbag modules, the wiring, and the crash sensing and diagnostic module.
The airbag readiness light comes on for several ...
