Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Intermediate Steering Shaft Replacement
Removal Procedure
Turn the steering wheel to the straight forward position and support it
from movement
Remove the 2 intermediate steering shaft bolts (1).
Remove the intermediate steering shaft (1).
Installation Procedure
Install the intermediate steering shaft ...
Air/Wind Noise
Special Tools
CH-39570 Chassis Ear
GE-41416 Ultrasonic Leak Detector
Warning: Refer to Assistant Driving Warning in the Preface section.
To analyze a reported windnoise condition, test drive the vehicle to
determine the origin of the noise.
Choose a regular route with smooth and strai ...
Removal Procedure
Warning: Refer to Glass and Sheet Metal Handling Warning in the
Preface section.
Disable the SIR System. Refer to SIR Disabling
and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove the rear side door. Refer to ...
