Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Instrument Panel Outer Air Outlet Duct Replacement
Preliminary Procedure
Remove instrument panel assembly. Refer to Instrument Panel Assembly
Replacement.
Instrument Panel Outer Air Outlet Duct Screw (Qty: 7)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (22 lb in)
Instrument Panel Outer Air Outlet Duct
Floo ...
Instrument Panel Illumination Control
This feature controls the brightness of the instrument panel controls and infotainment
display screen. The thumbwheel is to the left of the steering column on the instrument
panel.
(Instrument Panel Brightness):
Move the thumbwheel up or down and hold, to brighten or dim the instrument pan ...
Shock Absorber Replacement
Removal Procedure
Raise and suitably support the vehicle. Refer to Lifting and
Jacking the Vehicle.
Remove the tire and wheel assembly. Refer to Tire and Wheel Removal and
Installation.
Support the rear axle with a tall jack stand near the shock absorber.
Remove the upp ...
