Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Inflatable Restraint Side Impact Sensor Replacement
Warning: Refer to SIR Warning in the Preface section.
Warning: Refer to SIR Inflator Module Handling and Storage Warning in the
Preface section.
Warning: Following the deployment of a side impact air bag, inspect the
following parts for damage. Replace these parts if
necessary:
Th ...
Accident With or Without Air Bag Deployment - Component Inspections
Warning: Proper operation of the Supplemental Inflatable Restraint
(SIR) sensing system requires that any repairs to the vehicle
structure return the vehicle structure to the original production configuration.
Not properly repairing the vehicle structure could cause
non-deployment of the air b ...
Door Locks
WARNING
Unlocked doors can be dangerous.
• Passengers, especially children, can easily open the doors and fall out of
a moving vehicle. The chance of being thrown out of the vehicle in a crash is increased
if the doors are not locked. So, all passengers should wear safety belts properly
and ...
