Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Reclining Seatbacks
WARNING
If either seatback is not locked, it could move forward in a sudden stop or
crash. That could cause injury to the person sitting there.
Always push and pull on the seatbacks to be sure they are locked.
To recline the seatback:
1. Lift the lever.
If necessary, move the safety belt ou ...
Replacing LATCH System Parts After a Crash
WARNING
A crash can damage the LATCH system in the vehicle. A damaged LATCH system
may not properly secure the child restraint, resulting in serious injury or even
death in a crash. To help make sure the LATCH system is working properly after a
crash, see your dealer to have the system inspec ...
Heated Seats
If available, the controls are on the center stack. The engine must be running
to operate the heated seats.
Press or
to heat the driver or passenger seat
cushion and seatback.
Press the control once for the highest setting. With each press of the control,
the heated seat will change to ...
