Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Shock Absorber Disposal
Warning: Gas charged shock absorbers contain high pressure gas. Do
not remove the snap ring from inside the top of the tube. If the snap
ring is removed, the contents of the shock absorber will come out with extreme
force which may result in personal injury.
Warning: To prevent personal inju ...
Strut Assembly Replacement
Special Tools
CH 49375 Wrench
For equivalent regional tools, refer to Special Tools.
Removal Procedure
Raise and the vehicle. Refer to Lifting and Jacking the Vehicle.
Remove the tire and wheel assembly. Refer to Tire and Wheel Removal and
Installation.
Separate the brake hose ...
New Vehicle Break-In
Notice: The vehicle does not need an elaborate break-in. But it will
perform better in the long run if you follow these guidelines:
• Do not drive at any one constant speed, fast or slow, for the first 805 km (500
mi).
Do not make full-throttle starts. Avoid downshifting to brake or slow the v ...
