Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Front Side Door Check Replacement
Prliminary Procedure
Remove front side door trim panel. Refer to Front Side Door Trim
Replacement
Remove the front side door water deflector. Refer to Front Side Door
Water Deflector Replacement
Front Side Door Check Link Bolt
Caution: Refer to Fastener Caution in the ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder
while driving. Follow these tips:
1. Ease off the accelerator and then, if there is nothing in the way, steer the
vehicle so that it straddles the edge of the pavement.
2. Turn the steering wheel about one-eight ...
Hood
To open the hood:
1. Pull up on the hood release handle. It is located inside the vehicle to the
left of the steering column.
2. Go to the front of the vehicle and push the secondary hood release handle
toward the driver side of the vehicle.
3. Lift the hood and release the hood prop fr ...
