Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Buying New Tires
GM has developed and matched specific tires for the vehicle. The original equipment
tires installed were designed to meet General Motors Tire Performance Criteria Specification
(TPC Spec) system rating. When replacement tires are needed, GM strongly recommends
buying tires with the same TPC Sp ...
Climate Controls
The heating, cooling, defrosting, and ventilation for the vehicle can be controlled
with these systems.
Vehicles without Air Conditioning
1. Temperature Control
2. Bi-level Air Mode
3. Floor Air Mode
4. Vent Air Mode
5. Fan Control
6. Driver and Passenger Heated Seats (If Equipped)
7. Re ...
Rear Side Door Check Replacement
Preliminary Procedure
Remove rear side door trim panel. Refer to Rear Side Door
Trim Replacement
Remove the rear side door water deflector. Refer to Rear Side Door Water
Deflector Replacement
Rear Side Door Check Bolt
Caution: Refer to Fastener Caution in the Pre ...
