Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Bumper Fascia Guide Replacement
Preliminary Procedure
Remove the rear bumper fascia. Refer to Rear Bumper Fascia Replacement.
Rear Bumper Fascia Guide Rivet (Qty: 4)
Special Tools
BO-594-A Hand Rivet Tongs
For equivalent regional tools, refer to Special Tools.
Rear Bumper Fascia Guide
Rear Bumper Fascia Inner ...
Tracing Powder or Chalk Test
Clean the weatherstrips and the contact surfaces with cleaning solvent.
Apply powder or chalk in an unbroken line to the contact surface of the
weatherstrip surrounding the perimeter of the suspected
areas.
Close the panel completely without slamming the panel. Closing the panel
comple ...
Tire Rotation
Tires should be rotated every 12 000 km (7,500 mi).
Tires are rotated to achieve a uniform wear for all tires. The first rotation
is the most important.
Anytime unusual wear is noticed, rotate the tires as soon as possible, check
for proper tire inflation pressure, and check for damaged tires ...
