Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Center Pillar Upper Garnish Molding Replacement
Preliminary Procedure
Remove the center pillar lower garnish molding. Refer to Center Pillar
Lower Ga rnish Molding Replacement
Remove the seat belt from the front seat. Refer to Driver or Passenger
Seat Retractor Side Belt Replacement
Center Pillar Upper Garnish Mo ...
Stationary Window Waterleak Repair
Note: If any water enters the vehicle interior up to the level of
the carpet or higher and soaks the carpet, the sensing and diagnostic
module (SDM) and the SDM harness connector may need to be replaced. The SDM
could be activated when powered, which could
cause deployment of the air bag(s) an ...
Installation Procedure
Cut the body lock pillar outer panel in corresponding locations to fit
the remaining original panel. The sectioning joint should be
trimmed to allow a gap of one-and-one-half-times the metal thickness at the
sectioning joint.
Create a 50 mm (2 in) backing plate from the unused porti ...
