Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Side Door Trim Replacement
Rear Side Door Inside Handle Bolt Finish Cap
Procedure
Pull handle back to remove cap. Use suitable tool to unsnap.
Rear Side Door Inside Handle Screw
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Rear Side Door Pull Handle Screw
T ...
Rear Side Door Weatherstrip Replacement - Door Side
Rear Side Door Check Bolt
Caution: Refer to Fastener Caution in the Preface section.
Tighten
25 N·m (19 lb ft)
Rear Side Door Weatherstrip - Door Side
Procedure
Unclip weatherstrip from rear side door.
When removing protective liners from adhesive tape, be care ...
Rear Bumper Fascia Guide Replacement
Preliminary Procedure
Remove the rear bumper fascia. Refer to Rear Bumper Fascia Replacement.
Rear Bumper Fascia Guide Rivet (Qty: 4)
Special Tools
BO-594-A Hand Rivet Tongs
For equivalent regional tools, refer to Special Tools.
Rear Bumper Fascia Guide
Rear Bumper Fascia Inner ...
