Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Rear Side Door Trim Replacement
Rear Side Door Inside Handle Bolt Finish Cap
Procedure
Pull handle back to remove cap. Use suitable tool to unsnap.
Rear Side Door Inside Handle Screw
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Rear Side Door Pull Handle Screw
T ...
Battery Negative Cable Disconnection and Reconnection
Removal Procedure
Turn on the radio and record all of the customer radio station presets.
Ensure that all lamps and accessories are turned off.
Turn the ignition OFF and remove the ignition key.
Warning: Refer to Battery Disconnect Warning in the Preface section.
Loosen the negati ...
Installation Procedure
Drill 8 mm (5/16 in) for plug welding along the edges of the service
panel as noted from the original
panel.
Clean and prepare the attaching surfaces for welding.
Position the body lock pillar inner panel on the vehicle.
Verify the fit of the panel.
Clamp th ...
