Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Antilock Brake System (ABS) Warning Light
The Antilock Brake System (ABS) light comes on briefly when the engine is started.
If the light does not come on, have it fixed so it will be ready to warn if there
is a problem.
If the ABS light comes on and stays on while driving, stop as soon as possible
and turn the ignition off.
Start ...
Overheated Engine Protection Operating Mode
This emergency operating mode allows the vehicle to be driven to a safe place
in an emergency situation. If an overheated engine condition exists, an overheat
protection mode which alternates firing groups of cylinders helps prevent engine
damage. In this mode, a significant loss in power and ...
Vehicle Load Limits
It is very important to know how much weight the vehicle can carry. This weight
is called the vehicle capacity weight and includes the weight of all occupants,
cargo, and all nonfactory-installed options.
Two labels on the vehicle show how much weight it may properly carry: the Tire
and Loadi ...
