Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Instrument Panel Cluster Lower Trim Plate Replacement
Preliminary Procedure
Remove instrument panel cluster trim plate. Refer to Instrument Panel Cluster
Trim Plate Replacement.
Instrument Panel Cluster Lower Trim Plate Screw (Qty: 4)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Instrument Pa ...
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from
inside the vehicle.
Press to activate the safety locks.
The indicator light comes on when activated.
The rear door power windows are also disabled.
Press again to deactivate the safety
locks and power windows ...
Pretensioner Handling and Scrapping
Special Tools
EL-38826 SIR Deployment Harness
EL-39401-B SIR Deployment Fixture
For equivalent regional tools, refer to Special Tools.
Warning: When you are carrying an undeployed seat belt pretensioner:
Do not carry the seat belt pretensioner by the wires or connector on the
preten ...
