Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire sidewall between tread
shoulder and maximum section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system developed by the United States
National Highway Traffic Safety Administration ...
Accident With or Without Air Bag Deployment - Component Inspections
Warning: Proper operation of the Supplemental Inflatable Restraint
(SIR) sensing system requires that any repairs to the vehicle
structure return the vehicle structure to the original production configuration.
Not properly repairing the vehicle structure could cause
non-deployment of the air b ...
Wheel Alignment Measurement
Steering and vibration complaints are not always the result of improper
alignment. One possible cause is wheel and tire imbalance.
Another possibility is tire lead due to worn or improperly manufactured tires.
Lead/pull is defined as follows: At a constant highway speed
on a typical straight ...
