Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Configure Menu
The Configuration Menu is used to adjust features and preferences, such as Sound,
Radio, Nav (Navigation), Display, or Time Settings.
1. Press the Config screen button on the Home Page.
2. Touch-tap the scroll bar until the desired option displays. Select the desired
settings to change.
S ...
Satellite Radio
Vehicles with an SiriusXM® Satellite Radio tuner and a valid SiriusXM Satellite
Radio subscription can receive SiriusXM programming.
SiriusXM Satellite Radio Service
SiriusXM is a satellite radio service based in the 48 contiguous United States
and 10 Canadian provinces.
SiriusXM Satellite Ra ...
Automatic Transmission
It is better not to park with the engine running.
If the vehicle is left with the engine running, follow the proper steps to be
sure the vehicle will not move.
If parking on a hill and pulling a trailer.
The automatic transmission has a shift lever located on the console between the
seats.
...
