Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Satellite Radio
SiriusXM® Satellite Radio
Vehicles with a valid SiriusXM satellite radio subscription can receive SiriusXM
programming.
SiriusXM satellite radio has a wide variety of programming and commercial-free
music, coast to coast, and in digital-quality sound.
See www.siriusxm.com or call 1-866-635- ...
Vehicle Positioning
At times, the position of the vehicle on the map could be inaccurate due to one
or more of the following reasons:
• The road system has changed.
• The vehicle is driving on slippery road surfaces such as sand, gravel, or snow.
• The vehicle is traveling on winding roads or long straight roads.
...
Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label
Vehicle Certification Label
The vehicle certification label is located on the driver door and displays
the following assessments:
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR), front and rear
The gross vehicle weight (GVW) is the weight of the vehicle and everything it ...
