Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Retained Accessory Power (RAP)
These vehicle accessories may be used for up to 10 minutes after the engine is
turned off:
• Audio System
• Power Windows
• Sunroof
The power windows and sunroof will continue to work for up to 10 minutes or until
any door is opened. The radio will work when the key is in ON/RUN or ACC/ ACCE ...
OnStar Additional Information
Transferring Service
Press to request account transfer
eligibility information. The Advisor can assist in canceling or removing account
information. If OnStar receives information that vehicle ownership has changed,
OnStar may send a voice message to the vehicle, requesting updated account i ...
Removal Procedure
Warning: Refer to Glass and Sheet Metal Handling Warning in the Preface
section.
Disable the SIR System. Refer to SIR Disabling
and Enabling.
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and Connection.
Remove the front side door. Refer to Fron ...
