Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
OnStar Overview
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect
to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic
Services.
The OnStar system status light is next to the OnStar buttons. If the status light
is:
• Solid Green: System is ready ...
How To Indentify Plastic Parts
Plastic parts can be identified by the SAE code, which is usually found on
the rear of the part, and/or by the characteristics of the plastic.
Knowing the type of plastic aids in selecting the proper repair materials and in
selecting the proper repair procedure.
Look for the SAE code s ...
Cooling System
The cooling system allows the engine to maintain the correct working temperature.
1.4L L4 Engine Shown, 1.8L L4 Engine Similar
1. Engine Cooling Fan (Out of View)
2. Engine Coolant Surge Tank and Pressure Cap
WARNING
An electric engine cooling fan under the hood can start up even when the eng ...
