Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Service Publications Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair information on the engines, transmission,
axle, suspension, brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service information needed to knowledgeably
service General Motors c ...
Engine Cooling System Messages
A/C OFF DUE TO HIGH ENGINE TEMP
This message displays when the engine coolant becomes hotter than the normal
operating temperature.
To avoid added strain on a hot engine, the air conditioning compressor automatically
turns off.
When the coolant temperature returns to normal, the air condition ...
Driver or Passenger Seat Back Cushion Cover and Pad Replacement
Removal Procedure
Warning: Refer to SIR Warning in the Preface section.
Warning: Replace the passenger presence system as a complete assembly to prevent
possible injury to the occupant. The bladder, the
pressure sensor, the seat cushion, and the control module are assembled and
calibrated a ...
