Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Remote Vehicle Start
The vehicle may have this feature that allows you to start the engine from outside
the vehicle.
(Remote Vehicle Start):
This button will be on the RKE transmitter if the vehicle has remote start.
The climate control system will use the previous settings during a remote start.
The rear defog ...
Low-Profile Tires
If the vehicle has P225/45R18 size tires, they are classified as low‐profile
tires. These tires are designed for very responsive driving on wet or dry pavement,
however, may produce more road noise and tend to wear faster.
Notice: Low-profile tires are more susceptible to damage from road ...
Variable Effort Steering System Description and Operation
The Variable Effort Steering (VES) system or MAGNASTEER® varies the amount of
effort required to steer the vehicle as vehicle speed
changes. At low speeds, the system provides minimal steering effort for easy
turning and parking maneuvers. Steering effort is increased
at higher speeds to provi ...
