Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
OnStar® Destination Download
The destination download lets an OnStar® subscriber ask an OnStar Advisor to
download a destination to the navigation system. OnStar will send address information
and location coordinates of the destination into the navigation system.
Using Destination Download
If the navigation radio screen i ...
Water Management Description and Operation
Plenum Water Flow Direction and Cleaning
A large percentage of water will flow off the windshield area into the plenum
chamber drain system and then down the outside on the
plenum to the underside of the vehicle. To ensure that the plenum chamber water
management system performs properly, the ...
Child Seat Restraint System
Warning: A child in a rear-facing child restraint can be seriously
injured if the right-front passengers air bag inflates. This is because the
back of a rear-facing child restraint would be very close to the inflating air
bag. NEVER use a rear-facing child restraint in this vehicle. If a
forwa ...
