Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Installation Procedure
Note: If the location of the original plug weld holes can
not be determined, space the plug weld holes every 40 mm (1½ in).
Drill 8 mm (5/16 in) for plug welding along the edges of the underbody
rear side rail reinforcement as noted from
the original panel.
Clean and ...
Problems with Route Guidance
Inappropriate route guidance can occur under one or more of the following conditions:
• The turn was not made on the road indicated.
• Route guidance might not be available when using automatic rerouting for the next
right or left turn.
• The route might not be changed when using automati ...
Body Waterleak Repair
Warning: If the vehicle interior is exposed to moisture and becomes
soaked up to the level of the sensing and diagnostic module (SDM),
the SDM and SDM harness connector must be replaced. The SDM could be activated
when powered, which could cause airbag deployment
and result in personal inj ...
