Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Steering Linkage Inner Tie Rod Replacement (Hydraulic Power Steering)
Special Tools
CH-6247 Removal and Installation Tool for the Steering Linkage Inner Tie Rod
For equivalent regional tools, refer to Special Tools.
Removal Procedure
Raise and support the vehicle. Refer to Lifting and Jacking the
Vehicle.
Remove the tire and wheel assembly. Refer to ...
Child Restraint Systems
Rear-Facing Infant Seat
A rear-facing infant seat provides restraint with the seating surface against
the back of the infant.
The harness system holds the infant in place and, in a crash, acts to keep the
infant positioned in the restraint.
Forward-Facing Child Seat
A forward-facing chil ...
Windshield Garnish Molding Replacement
Preliminary Procedure
Disable the SIR system. Refer to SIR Disabling and Enabling.
Windshield Garnish Molding Assembly
Procedure
Loosen tether clip and steel clips.
Disconnect electrical connector.
The tether clip at the upper portion of the garnish molding MUST be
repla ...
