Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Voice Recognition
Voice recognition allows for hands-free operation of the infotainment system
features.
Voice recognition can be used when the radio is on or when Retained Accessory
Power (RAP) is active.
See “Retained Accessory Power (RAP)” in the owner manual. The system maintains
a minimum volume level.
...
Transmission
Driver Shift Control (DSC) allows the automatic transmission to be shifted similar
to a manual transmission.
Electronic Range Select (ERS) allows for the selection of a range of gears.
Up-Shift Light
If the vehicle has a manual transmission, it will have an up-shift light that
indicates whe ...
Rear Wheel Bearing and Hub Replacement (Drum Brake)
Special Tools
EN 45059 Torque Angle Sensor Kit
For equivalent regional tools, refer to Special Tools.
Removal Procedure
Raise and suitably support the vehicle. Refer to Lifting and
Jacking the Vehicle.
Remove the tire and wheel assembly. Refer to Tire and Wheel Removal and
...
