Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Tire Changing
Removing the Spare Tire and Tools
To access the spare tire and tools:
1. Retainer Nut.
2. Tool Bag Tether.
3. Tool Bag.
4. Spare Tire.
1. Open the trunk.
2. Lift the load floor.
3. Turn the retainer nut (1) counterclockwise to remove it.
Then remove the tool bag tether (2) from th ...
Luggage Compartment Description and Operation
Rear Compartment Lid Release System Components
Body control module (BCM)
Exterior rear compartment lid release switch
Rear compartment lid release actuator
Rear compartment lid release relay
Rear Compartment Lid Release Operation
When the exterior rear compartment lid release switch is ...
Service Publications Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair information on the engines, transmission,
axle, suspension, brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service information needed to knowledgeably
service General Motors c ...
