Chevrolet Cruze Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Hood Primary Latch Release Cable Replacement
Preliminary Procedure
Remove hood primary latch release cable handle. Refer to Hood Primary
Latch Release Cable Handle Replacement.
Remove the front bumper fascia. Refer to Front Bumper Fascia Replacement
Remove the radiator grille support. Refer to Radiator Grille
Reinforcem ...
Air Hose Test
Caution: The air hose test should only be used on fully cured
urethane adhesive. Otherwise, damage to the urethane adhesive bead
could result in additional leaks.
Using a liquid detergent, diluted with water in a spray bottle, spray
the window at the edges. Begin at the bottom and grad ...
Ashtrays
For vehicles with a removable ashtray, the ashtray can be placed into the front
console cupholders.
To open the ashtray, lift the lid of the ashtray. After using, close the lid.
To empty the ashtray for cleaning, slightly turn the upper part of the ashtray
counterclockwise and remove it.
Noti ...
