Chevrolet Cruze Owners Manual: Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Online Owner Center
- GM Mobility Reimbursement Program
- Roadside Assistance Program
- Scheduling Service Appointments
- Courtesy Transportation Program
- Collision Damage Repair
- Service Publications Ordering Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
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Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investig ...
Replacing Safety Belt System Parts after a Crash
WARNING
A crash can damage the safety belt system in the vehicle.
A damaged safety belt system may not properly protect the person using it, resulting
in serious injury or even death in a crash. To help make sure the safety belt systems
are working properly after a crash, have them inspected a ...
Head Restraints
The vehicle's front and rear seats have adjustable head restraints in the outboard
seating positions.
WARNING
With head restraints that are not installed and adjusted properly, there is
a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do
not drive until the h ...
