To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer one of the following:
Shuttle Service
Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round-trip shuttle service within reasonable time and distance parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If the vehicle requires overnight warranty repairs, and public transportation is used instead of your dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair.
Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair.
It may not be possible to provide a like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Overlap/Backing Plate Sectioning (Welding)
Warning: Refer to Approved Equipment for Collision Repair Warning in
the Preface section.
Fit the service panel to the vehicle to ensure a proper fit.
Measure and mark a line at the sail panel 120 mm (4 3/4 in) from the
back glass opening and 70 mm (2 3/4 in) rearward from the ...
Work Stall Test Warning
Warning: One or more of the following guidelines may apply when performing
specific required tests in the work stall:
When a test requires spinning the drive wheels with the vehicle jacked up,
adhere to the following precautions:
Do not exceed 56 km/h (35 mph) when spinning one drive wheel ...
Rear Compartment Lid Emblem/Nameplate Replacement (CDX)
Rear Compartment Lid Emblem Assembly
Caution: Refer to Exterior Trim Emblem Removal Caution in the Preface
section.
Procedure
The part and surface should be 21°C (70°F) prior to installation. The
vehicle should remain 21°C (70°F) for
one hour after assembly to allow adhesive to deve ...