Chevrolet Cruze Owners Manual: Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Roadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
...
Courtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty ...
Other materials:
Removal Procedure
Warning: Refer to Approved Equipment for Collision Repair Warning in the
Preface section.
Warning: Refer to Collision Sectioning Warning in the Preface section.
Warning: Refer to Glass and Sheet Metal Handling Warning in the Preface section.
Disable the SIR System. Refer to SIR Dis ...
Automatic Transmission Shift Lock Control Function Check
WARNING
When you are doing this inspection, the vehicle could move suddenly. If the
vehicle moves, you or others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle.
It should be parked on a level surface.
2. Firmly apply the parking brake.
Be rea ...
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...
