Chevrolet Cruze Owners Manual: Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-05 ...
Other materials:
Roadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following information ready:
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Hood Primary and Secondary Latch Replacement
Preliminary Procedure
Remove the front bumper fascia. Refer to Front Bumper Fascia
Replacement.
Remove the radiator grille support reinforcement. Refer to Radiator
Grille Reinforcement Support Replacement.
Hood Primary and Secondary Latch Retainer Bolt (Qty: 2)
Caution: ...
Installation Procedure
Cut the front compartment front rail in corresponding locations to fit
the remaining original panel. The sectioning joint should be
trimmed to allow a gap of one-and-one-half-times the metal thickness at the
sectioning joint.
Create a 50 mm (2 in) backing plate from the unused porti ...
