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Chevrolet Cruze Owners Manual: Reporting Safety Defects to the United States Government

Chevrolet Cruze Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA
1200 New Jersey Avenue, S.E.

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects
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Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-05 ...

Other materials:

Emergency
With Automatic Crash Response, the built-in system can automatically connect to help in most crashes, even if help cannot be requested. Press to connect to an Emergency Advisor. GPS technology is used to identify the vehicle location and can provide critical information to emergency personne ...

Head Restraints
The vehicle's front and rear seats have adjustable head restraints in the outboard seating positions. WARNING With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the h ...

Interior Windnoise
Warning: Refer to Assistant Driving Warning in the Preface section. Interior windnoise is not heard when the window is lowered. Interior windnoise is caused by the air leaving the inside of the vehicle through a seal or a seam. Tape over the relief valves to cause added air  pressure wi ...

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