If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian GovernmentInstrument Panel Cluster Lower Trim Plate Replacement
Preliminary Procedure
Remove instrument panel cluster trim plate. Refer to Instrument Panel Cluster
Trim Plate Replacement.
Instrument Panel Cluster Lower Trim Plate Screw (Qty: 4)
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Instrument Pa ...
Front Bumper Fascia Guide Replacement
Preliminary Procedure
Remove the front bumper fascia. Refer to Front Bumper Fascia Replacement.
Front Bumper Fascia Guide Rivet (Qty: 2)
Headlamp Bolt
Caution: Refer to Fastener Caution in the Preface section.
Tighten
2.5 N·m (23 lb in)
Front Bumper Fascia Guide
Front Bumper ...
Prevailing Torque Fasteners
Prevailing torque fasteners create a thread interface between the fastener
and the fastener counterpart in order to prevent the fastener
from loosening.
All Metal Prevailing Torque Fasteners
These fasteners accomplish the thread interface by a designed distortion or
deformation in the fastene ...